• Responsibilities include workstation maintenance, software/hardware upgrades, software installation and troubleshooting on a variety of different computer systems, including PCs running Windows 95, 98, 98SE, 2000, and XP, and Macs (68k and PowerPC based) running System 7.5 through 9.2.2.

June 2003 to November 2003, TEKSystems, Rolling Meadows, and Downers Grove, IL

INDEPENDENT CONTRACTOR

11/03, Carmax, Glencoe, IL

• Responsibilities included workstation and printer setup/testing at new store location

09/03, Caremark, Northbrook, IL

• Responsibilities included software upgrades on Power Macintosh G4 computers to OS X, and installation of compatible versions of Quark Xpress, Adobe PhotoShop, Illustrator and Acrobat, and other utilities

09/03, Northwestern University, Evanston, IL.

• Responsibilities included performing maintenance, troubleshooting and assisting with a software inventory on Macintosh workstations within the school of communications.

08/03, Carson Pirie Scott #591 (Saks Inc.), Naperville, IL

• Responsibilities included PC software upgrades to use remote desktop client for Windows 2003 Server and uninstallation of MS Office on some client machines, and convert other machines to using WYSE thin client terminals, and uninstall Windows 95/98 PCs

08/03, Conagra Foods, Downers Grove, IL

• Responsibilities included physical disconnection, relocation and reconnection of technology assets during an internal move within corporate offices

08/03, Motorola, Schaumburg, IL

• Responsibilities included assistance in computer inventory program, partnered with CSC

06/03 to 07/03, William Rainey Harper College, Palatine, IL

• Responsibilities included full OS X client/server testing, including user logons, application compatibility, OS and application testing using Mac OS X Server 10.2.6 and Mac OS X 10.2.6 on client stations, connecting via LDAP and NetInfo

05/01 to 04/03, Cook County School District 87, Berkeley, IL

DISTRICT COMPUTER TECHNICIAN

• Responsibilities included maintenance, installation and basic repairs for approximately 700 Macintosh computers, ranging in age from seven years old to brand new, within six buildings in three towns. Each and every classroom had a minimum of three computers, and each lab (one per building) has just over 30. Kept curriculum-mandated software up to date and working, along with related hardware, including optical mark scanners and printers, and client-server systems (using Mac OS X Server or AppleShare IP and Macintosh Manager) in the computer labs. Did basic network troubleshooting. Maintained an inventory database of computers, related peripherals, and software, including licensing. Also had influence for technology use and purchasing decisions

• Summer 2002 - supervised the refurbishing of over 70 older Power Macintosh computers, including adding network cards and memory, reinstalling operating systems and applications. Also had a hand in digitizing videos for electronic delivery, including use of an Apple Xserve for storing and serving these videos. Fall 2002 these were put back into use in classrooms for curriculum work. Fall 2002 also saw the district mandate e-mail by teachers and staff, which initially was outsourced through free web-based e-mail providers

• During 2001 to 2002, over 400 new iMacs were put into place in all six buildings, as well as, many new network printers. Was solely responsible for set up and installation of all of these, on a then brand new LAN/WAN. Also in late 2001 started work on an Intranet web server, running on Mac OS X using Apache, to house various tech support documentation and memos, in a move to cut back on amounts of paper sent out and used by the districts technology office

01/00 to 04/01, Community Consolidated District 181, Hinsdale, IL

TECHNOLOGY ASSISTANT

Clarendon Hills Middle School (08/00 to 04/01)

• Was primarily responsible for over fifty iMacs in two computer labs, and twenty-six iBooks on wireless carts. The labs operated on the Macintosh Manager client-server system, using OS 9 and ASIP. Also worked on individual classroom computers networked through the building. Maintained software used by classes (including Photoshop, STAR Reading, and Accelerated Reader), kept printers operating, and did troubleshooting tasks, including disaster recovery.

Hinsdale Middle School (01/00 to 08/00)

• During Summer 2000 I worked on upgrading and software installations of all Macs at Hinsdale Middle School to prepare for the opening of Clarendon Hills Middle School in August. Assisted teachers and students in networked and stand-alone Mac labs. Troubleshooted various hardware and software issues related to school labs. Worked in an all-Mac environment (System 7.1 through 9.0, with AppleShare IP 5.0, Network Assistant 3.0 and AtEase 3).

EDUCATION / CERTIFICATIONS

• From 1993 to the present day has taken various courses in various subjects at the College of DuPage, Glen Ellyn, IL At College of DuPage, earned the following Certificates of Completion:

• Visual Basic Language Proficiency (03/99)

• C Language Proficiency (07/99)

• Database Proficiency (09/99)

• UNIX Proficiency (12/00)

• Also earned CompTIAs Network+ Certification in 10/00, and completed a sequence of Cisco training classes at College of DuPage in 2000. In the winter term of 2004 (January to March) plans on completing sequences of Java and Windows 2000 administration classes at the College of DuPage through evening classes