John D. Buell

johndbuell (at) hotmail (dot) com

SKILLS:

I am familiar with a variety of computer platforms – hardware and operating systems. I have done some programming, and am also familiar with many individual applications, including different word-processing, spreadsheet, and database applications. I have some knowledge of networking using wired and wireless Ethernet technologies and client-server environments serving different computer platforms.

RECENT WORK EXPERIENCE:

June 2003 – Present
TEKSystems, Rolling Meadows, IL and Downers Grove, IL

Independent Contractor


Project Location: Carmax, Glencoe, IL. (Nov. 2003)
Responsibilities included workstation and printer setup and testing at new store location.
Project Location: Caremark, Northbrook, IL. (Sept. 2003)
Responsibilities included software upgrades on Power Macintosh G4 computers to OS X, and installation of compatible versions of Quark XPress, Adobe Photoshop, Illustrator and Acrobat, and other utilities.
Project Location: Northwestern University, Evanston, IL. (Sept. 2003)
Responsibilities included performing maintenance, troubleshooting and assisting with a software inventory on Macintosh workstations within the School of Communications.
Project Location: Carson Pirie Scott #591 (Saks Inc.), Naperville, IL (Aug. 2003)
Responsibilities included PC software upgrades to use remote desktop client for Windows 2003 Server and uninstallation of MS Office on some client machines, and convert other machines to using WYSE thin client terminals, and uninstall Windows 95/98 PCs.
Project Location: Conagra Foods, Downers Grove, IL (Aug. 2003)
Responsibilities included physical disconnection, relocation and reconnection of technology assets during an internal move within corporate offices.
Project Location: Motorola, Schaumburg, IL (Aug. 2003)
Responsibilities included assistance in computer inventory program, partnered with CSC.
Project Location: William Rainey Harper College, Palatine, IL (June-July, 2003)
Responsibilities include full OS X client/server testing, including user logons, application compatibility, OS and application testing using Mac OS X Server 10.2.6 and Mac OS X 10.2.6 on client stations, connecting via LDAP and NetInfo.
May 2001 – April 2003
Cook County School District 87, Berkeley, Illinois

Title: District Computer Technician

Responsibilities included maintenance, installation and basic repairs for approx. 700 Macintosh Computers, ranging in age from 7 years old to brand new, within 6 buildings in 3 towns. Each and every classroom had a minimum of three computers, and each lab (one per building) has just over 30. Kept curriculum-mandated software up to date and working, along with related hardware, including optical mark scanners and printers, and client-server systems (using Mac OS X Server or AppleShare IP and Macintosh Manager) in the computer labs. Did Basic network troubleshooting. Maintained an inventory database of computers and related equipment. Also had influence for technology use and purchasing decisions.
Summer 2002 I supervised the refurbishing of over 70 older Power Macintosh computers, including adding network cards and memory, reinstalling operating systems and applications. I also had a hand in digitizing videos for electronic delivery, including use of an Apple Xserve for storing and serving these videos. Fall 2002 these were put back into use in classrooms for curriculum work. Fall 2002 also saw the district mandate e-mail by teachers and staff, which initially was “outsourced” through free web-based e-mail providers.
During 2001-2002, over 400 new iMacs were put into place in all 6 buildings, as well as many new network printers. I was solely responsible for set up and installation of all of these, on a then brand new LAN/WAN. Also in late 2001 I started work on an Intranet Web server, running on Mac OS X using Apache, to house various tech support documentation and memos, in a move to cut back on amounts of paper sent out and used by the district’s Technology Office.

January 2000 – April 2001
Community Consolidated District 181, Hinsdale, Illinois

Title: Technology Assistant


Clarendon Hills Middle School August 2000 – April 2001
Was primarily responsible for over 50 iMacs in two computer labs, and 26 iBooks on wireless carts. The labs operated on the Macintosh Manager client-server system, using OS 9 and ASIP. Also worked on individual classroom computers networked through the building. Maintained software used by classes (including Photoshop, STAR Reading, and Accelerated Reader), kept printers operating, and did troubleshooting tasks, including disaster recovery.

Hinsdale Middle School January 2000 – August 2000
During Summer 2000 I worked on upgrading and software installations of all Macs at Hinsdale Middle School to prepare for the opening of Clarendon Hills Middle School in August. Assisted teachers and students in networked and stand-alone Mac labs. Troubleshooted various hardware and software issues related to school labs. Worked in an all-Mac environment (System 7.1 through 9.0, with AppleShare IP 5.0, Network Assistant 3.0 and AtEase 3).

EDUCATION and CERTIFICATIONS:

From 1993 to the present day I have taken various courses in various subjects at the College of DuPage, Glen Ellyn, IL and Purdue University, West Lafayette, IN. At College of DuPage, I earned the following Certificates of Completion:

I also earned CompTIA's Network+ Certification in October, 2000, and completed a sequence of Cisco training classes at College of DuPage in 2000. In the fall of 2003 I plan on continuing a sequence of Java and Windows 2000 administration classes at the College of DuPage.

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